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IT that’s easy...no more complex infrastructure to manage

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Kirsty King

Kirsty King Manager

For schools

ICT Support Services

My team provides full ICT support and services to over 90 schools, Telford & Wrekin Council, parish councils and the voluntary sector. It is a non-profit making support service working in partnership with its customers to provide reliable, efficient and value for money ICT.

We enable teachers and IT co-ordinators to focus on teaching and not worry about ICT

All systems and management is done within our data centres so there is very little or no need to have any equipment at your school.

We offer a flexible, secure and reliable service to deliver your ICT support requirements.

Access to your resources anytime, anywhere and on any device.

We provide options to cluster and share resources between schools.

We provide easy access and functionality to IT management tasks with our Teacher Toolkit.

Why choose us?

  • ict
    Our ICT Managed Service currently supports 30,000 customers and since 2012 we have continued to grow outside of Telford and Wrekin.
  • We understand schools and the challenges you have, we work in partnership with you to ensure ICT enables teaching and learning the way you want it to.
  • We have pushed the boundaries of technology and we pride ourselves in working with the right partners and suppliers to drive and deliver the best and cost effective solutions for schools based on your visions.
  • We can help you shape your ICT strategy to maximise the value of your current equipment, and to enhance your teaching with appropriate technological innovations
  • Our services are fully customisable for software and branding with flexible design, implementation and support.
  • We were in the top 10 for best use of Cloud by the UK IT Industry 2013, and a BETT Awards Finalist 2015.


Charges are based on your schools number on roll and dependent on the level of support required - quotations can be provided on request.

Get a quote

Customer feedback

"As an authority Telford and Wrekin are very forward thinking. They provide schools with advice on cutting edge hardware which supports learners in all areas of their development. They offer fantastic support packages and frequently go the extra mile for schools - offering bespoke support and advice. I have been very impressed with the service they provide! Thanks again to the whole team."

Jo Weichlbauer, Head Teacher at Ladygrove Primary School.

Customer feedback

"The quality of service offered by Telford and Wrekin ICT team has been highly impressive. Every aspect of the service has been beyond reproach, with a team who takes a great pride in providing a first class service and a sense of assurance in a wide variety of contexts. The team has a vast array of knowledge and skills providing interesting and unique curriculum developments, endeavouring to support schools with cost effective procurement deals and product based training, whilst responding efficiently to technical issues. The service has retained its consistent high standards over a significant period of time, making a noticeable impact on the quality of our ICT provision by working closely with the school to transform the teaching and learning in the classrooms."

Claire Lamb, Head Teacher at Redhill Primary School.

Customer feedback

"Due to the implementation of the new curriculum the emphasis on well taught and well supported ICT has never been more paramount. Since seeking support from T&WC for our ICT within school and also for staff access at home we have noticed significant changes that will have a profound effect on the school. The school has welcomed new technology at an affordable price which is of great benefit to children and staff as well as an extremely experienced support team who are always on hand to deal with any issues and train on new and upcoming ideas, introducing a wealth of new resources to our school, full of enthusiasm and creativity."


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