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Behaviour Support Advisory Team (BSAT)

attendance support

Do you want support with personal development, behaviour and well being?

Do you want support with personal development, behaviour and well being?

We can help...

Claire Osbourne

Claire Osbourne Team Leader

For schools

Behaviour Support Advisory Team (BSAT)

We are an experienced and highly talented group of practitioners who work with children and young people aged 4-18, TAs, school support workers, teachers and senior leadership teams. We work to support inclusion in schools and settings in the area of personal and social development, behaviour for learning and well being. 

We support schools to improve learning for young people with SEND, social emotional and well being needs. 

We offer a wide range of courses, CPD and conferences in the area of SEND, social emotional and behaviour needs, along with in-school small group interventions to support settings in encouraging engagement and improving learning behaviour. 

We can provide Management of Actual or Potential Aggression (MAPA) training for Telford and Wrekin schools and offer a Nurture Group Network and support package.

Our service aims to work in partnership with children, school staff, parents/carers and other professionals to encourage positive learning communities which meet each child’s needs. This will be achieved through a flexible, collaborative, empathetic and child-centred approach rooted in responsive, innovative and inclusive solutions.  The advisory services are traded with the Local Authority schools, non Local Authority schools and other agencies who may wish to access the service. 

Inclusion mentor support for individual pupils can be accessed through Fair Access Panel – FAP (Headteachers and LA Officers) as a Core Service.  Group interventions are accessed via the traded services. 

Why choose us?

We provide:

  • A range of experience, knowledge and skills to initially assess children and young people and to provide evidence base intervention.
  • In depth local knowledge. We know our schools well and the strengths of people in them.  We have a long standing commitment to improving the outcomes for all children and young people within Telford and Wrekin and neighbouring authorities. Building on our years of strong partnership working, we are able to establish, lead, support and manage effective local networks. 
  • A highly experienced valued team. Our cohesive team has been recruited for their proven abilities and professional expertise. We are consistently rated by our schools and external agencies as good and outstanding for our support and challenge, resulting in improved pupil outcomes and provision. 
  • Accountability at a local level. Working as employees of the LA, we are held to account through rigorous monitoring and evaluation of the services we offer – by you, our schools, through the Primary Education Improvement Service Management Group and by the council and the DFE. This ensures the service you receive is of the highest quality. 
  • Value for money. In comparison with other providers, we believe that our support provides excellent value for money.
  • A proven track record. Successfully operating as a traded service since 2011 we are already working flexibly to provide a range of high quality bespoke schools improvement consultancy services and CPD courses to meet the needs of our schools.
  • Training to schools to build capacity, equipping staff with skills and confidence to support SEMH.


Charges are dependent on the level of support required - quotations can be provided on request.

Get a quote
Customer feedback

"Through the patience and understanding of the inclusion mentor our son has become a lot more self-assured to the point where we believe he has now gained enough confidence and belief to be better equipped to cope with restarting his education in September."


Customer feedback

"The main benefit has been the way the inclusion mentor has managed to put together a variety of interactive and interesting activities for our son to undertake at his own pace and very much to his own liking to show that he is worthwhile and can achieve and have fun whilst still within a disciplined environment."


Customer feedback

"The whole class benefitted from the workshops. They enjoyed each one and learnt a lot too – as many of the children are now confident to talk about being a good friend and how they are all unique and special."


Customer feedback

"You have been outstanding. You have a cool, calm consistent approach which has worked wonders. The pupil’s behaviour is nothing like it was at the beginning of Reception. She now understands structure and rules and understands that we are all consistent with our approach. You have worked to put all this in place and we could not have done it without you."



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